Resident’s Council is a group of residents and/or their representatives who meet on a regular basis to discuss pertinent issues related to the home. Residents are encouraged to attend meetings and discuss ideas and concerns.

They are also encouraged to represent their peers when voicing opinions. Council executives are elected by residents.

The purpose of the Resident’s Council is to provide a strong line of communication with the hope of achieving many goals and providing suggestions on improving the quality of care.

Family members are invited to attend the meeting with or on behalf of the resident. Management Staff may only participate in this process when invited by Resident Council Members.

Concerns and Suggestions
Residents and/or families are encouraged to bring concerns or suggestions to the Charge Nurse. Any department manager in the home will also be pleased to meet with you to discuss your suggestions or concerns in detail.

If you find it necessary, the Ministry of Health will assist residents who feel their concerns have not been adequately heard within the home. Our staff will be pleased to provide you with the telephone number and contact name for the Ministry of Health. You can also find this information posted in the main foyer.