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Supportive measures a standout of 2006 - Imamovic

Supportive measures breakthroughs with individual residents were a principle highlight of 2006 for Maureen Imamovic, Springdale Country Manor administrator.

The positive effects of the home’s rigorous supportive measures program, established by the supportive measures specialist team – Kathy Shule, Clinical Care Coordinator, Scott Laducier, PSW, Sandra Munro, PSW, and Kathy McKeown, Activation Aide – are seen daily, says Imamovic.

“I wouldn’t be able to tell you how much they have brought to the home,” she says.

The team developed an assessment form available to all of the home’s employees. (See:
Supportive measures requires 70 pairs of eyes at Springdale.) Using the form, any staff member can document changes in a resident’s behaviour. A staff member filling out the form will later meet with the team so that a new strategy or care plan can be developed.

Tailored care approaches to individual residents, a hallmark of supportive measures, continue to make an impact at the home.

Imamovic points to the recent arrival of a resident who was very close with her dog. With dogs not traditionally allowed to live in long term care homes, staff had a conundrum – how to keep the two together.

The staff realized that the resident’s daughter lived across the street from the home. This provided a solution: the dog could live with the daughter and visit the home during the day. Creative solutions such as these, says Imamovic, underscore the supportive measures approach.

“With supportive measures, [the question is] ‘why can’t it work?’” says Imamovic. “It’s allowed us to do these types of things.”

Beginning her second year as administrator, Imamovic hopes to continue to deepen supportive measures practice and “bring it to the next level.” This will also involve more extensive staff training to meet OMNI’s expectation that all of its staff are trained in supportive measures by the end of 2007.

Looking to 2007, Imamovic is excited about Best Practice teams, in which groups of managers will meet to develop benchmarks to help homes determine the efficacy of different departments.

Measuring the work of different departments, says Imamovic, will provide an opportunity to show respect for the home’s staff, and the ways that every staff member – from nursing to housecleaning – plays a role in making Springdale a home for its residents.

“I want everybody to realize the value they bring,” she says.



In an effort to bring you independent news about the OMNI community, this story was prepared by a third party news provider, Axiom News Services. It has not been subject to prior editorial approval by OMNI Health Care.