Springdale's reputation grown since expansion: Administrator
Monday, December 13, 2004 - Roderick Benns
Springdale Country Manor has had a great year, filled with significant change, according to Administrator Pauline Chaggares.

The expansion and refurbishing of much of the home in 2003 has helped redefine it in many ways, improving its already strong reputation, says Pauline.

"Our home has seen a number of accomplishments this past year. Most important has been the continued adjustment to our new surroundings," she says.

Springdale's former L-shaped building was changed to a more dynamic looking, rectangular building with an inviting entrance and central courtyard where residents can walk freely.

The renovations added 8,000 square feet to the home and three additional beds, bringing the total to 68. There are now 20 private rooms, up from five, and all three-bed rooms have been eliminated.

As well, proper storage space has made it better for both residents and staff. A dedicated chapel, pub/café, spa, therapy room and beauty salon have also been added.

"This summer saw our inner courtyard used by residents, family members and staff as they enjoyed the sunshine and fresh air. Our reputation has been heightened since our renovation," explains Pauline.

Pauline says the home now feels like it is highly competitive with what is out there. "We now can offer a warm, cozy, home-like environment to everyone as we continue to be competitive with the new homes in the area," she says.

Another development in 2004 was a "success book."

"Anyone who saw a good deed would write a note praising that person. It is uplifting to work in an environment with so many caring, kind people," says Pauline.

When Pauline considers the home's aims for 2005, she immediately thinks of supportive measures, OMNI's resident-focused, individualized approach to care that takes the emphasis off of the use of psychotropic medication.

"In 2005, we want to bring our supportive measures program to its full potential by supporting its growth and new learnings and commit to its purpose by sharing knowledge for the benefit of others," says Pauline.