Letter:
Family comforted by caring at Springdale
On behalf of the family of the late Stella Sheehan, I would like to thank all of you for the care you gave her while she lived at Springdale. It was a great comfort to know that when she needed a higher level of care than we were able to provide, you were all there.

It takes a very special kind of person to work in geriatric care. The compassion and commitment of the caregivers is very much above and beyond what can be considered just duty. It was obvious to us that you consider the residents to be an extended part of your own families, and we never worried that Mom might be mistreated or neglected. She was always clean and properly dressed, and her room was always well kept. She was given the choice to participate in activities for as long as she was able.

Any requests and questions were met with respect and good cheer, and we were never made to feel like we were asking too much from you.

When the end was near, we got the calls everyone dreads, and you were there, not only to help Mom through, but her family, as well. We want you to know how much we appreciate the care and concern you showed to all of us, the offering of refreshments while we sat with Mom, and everything you did to ease her passing.

You don’t get told often enough how special you all are, but you should. Thank you from all of us.

Sincerely,

Julie Crai