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Willows overcomes SARS scare


AURORA Willows Estate employees are taking their gloves off.

The SARS scare is apparently over at OMNI’s only home in the Greater Toronto Area. Staff members were still donning gowns, masks and gloves Thursday but expected to discard them this morning following news a resident doesn’t have the strain of pneumonia that has killed seven people in Ontario.

“If we can handle this, we can handle anything,” says Sue DuBeau, the new administrator at Willows.

The environment at the long-term care home in Aurora has been tumultuous at times since a resident came down with symptoms of Severe Acute Respiratory Syndrome March 27. She exhibited a temperature higher than 38 C, a sore throat, cough and nasal discharge 10 days after a visit to York Central Hospital.

Hospitals across the province are restricting visitors and screening patients. There are 129 cases of SARS in Ontario, many of which are concentrated in the Greater Toronto Area.

Once the symptoms appeared, Sue says she immediately contacted Willows’ medical advisor, Dr. Mike Dawson. The resident was transferred to South Lake Regional Hospital, where she still remains.

Meanwhile, back at Willows, staff was calling in sick and residents were scared. “The residents were wondering why we were donning face masks and gowns,” says Sue. “They were worried.”

Communication was kicked into high gear between home office, the director of care, staff and residents’ families, the medical advisor and the Ministry of Health and Long-Term Care, which helped ease the fears, Sue says. “Once they had a working knowledge of what they were dealing with…once we nipped that in the bud, it simmered down.”

The roommate of the resident sent to hospital was quarantined for a 10-day period which ended yesterday. Two registered staff members were also sent home into isolation because they had worked in York Central Hospital. Their quarantine period also ended yesterday.

Willows is expecting to receive the official word from Dr. Dawson today about removal of the protective clothing.

Sue says staff members “were excellent” throughout the ordeal and pulled together as a team.

At Willows and the other OMNI homes, visitor restrictions, staff screening and delivery re-routing still remain in place indefinitely.

In an effort to bring you independent news about the OMNI community, this story was prepared by a third party news provider, Axiom News Services. It has not been subject to prior editorial approval by OMNI Health Care.

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